5. Registering a Hotel: Cancellation Policies

5. Registering a Hotel: Cancellation Policies

Tags: Extranet

Here you can register the hotel’s cancellation conditions. It is possible to set up multiple policies for the same period or for different periods. For example, you can define a general policy and also specific cancellation policies.

Keep in mind that the system will always prioritize the most restrictive policy.

Name: Give a name to the cancellation policy.

Check-in Start Date

Check-in End Date

This policy can be defined by:

Number of nights: If you select the “Number of nights” option, you must define the number of nights to which the cancellation policy applies.

or

Reservation Percentage: If you select the “Reservation Percentage” option, you must define the percentage to which the cancellation policy applies.

Tax

Number of nights before check-in for penalty to start: Indicate the number of days.

Active: It is important to select this field so the policy is activated; if left unchecked, the policy will be disabled.

Reset Priority: When selecting this option, this cancellation policy will be set as priority. If new policies are later created, this priority is automatically removed.

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